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Zoom Communications, Inc. · ZM

How Zoom makes money

Zoom brought in $4.9 billion in revenue in the year ended January 31, 2026 and kept $1.9 billion as profit: $39.03 of every $100.

From Zoom's Form 10-K for the year ended January 31, 2026. Page updated November 8, 2026.

Revenue$4.9 billionFY ended January 31, 2026
Operating profit$1.1 billion23.1% of revenue
Net profit$1.9 billion$39.03 of every $100
Employees7,438$654,580 revenue each

Out of every $100 Zoom took in, it kept

$39.03profit
$0$100 in sales

6 years of Zoom's revenue and profit.

2020$672M2021$1.4B2022$104M2023$637M2024$1.0B2025$1.9B
Revenue (on top of each bar)Net profit (under each year)

Fiscal years as Zoom reports them; the latest ended January 31, 2026. Profit is net income.

Quick answers about Zoom.

How does Zoom make money?

Zoom sells subscriptions to video meetings, phone and contact center software.

How much money does Zoom make a year?

$4.9 billion in revenue in the year ended January 31, 2026, and $1.9 billion in net profit. That's up 4% from the year before.

Is Zoom profitable?

Yes. Zoom made $1.9 billion in net profit in the year ended January 31, 2026, which is $39.03 of every $100 it took in.

How many employees does Zoom have?

About 7,438 full-time employees as of January 31, 2026. That works out to $654,580 in revenue per employee.

Is Zoom growing?

Yes. Revenue went from $2.7 billion in 2020 to $4.9 billion in 2025, up 84%.

Compare Zoom.

Source: Zoom Communications, Inc., annual report on Form 10-K for the fiscal year ended January 31, 2026, filed with the SEC on February 27, 2026.

Revenue, profit and the breakdowns are the numbers the company reported in that filing (its XBRL data). Profit means net income; "operating profit" means operating income. Nothing on this page is estimated.